How to book on Vigo Tours website?
- First determine the location of your hotel (in which region your hotel is located: Side, Alanya, Belek ...?)
- Select the region of your hotel from the menu at the top of the page
- See the tours and click on the tour of interest
- Read the tour schedule and details
- Now click on the "Book now" button
- Select Tour Date and enter the number of participants
- Go to the next step
- Enter your details and go to the next step
- Pay your deposit (Paypal, Credit Card. Sofort)
- When you see the message "Payment completed", the reservation will be completed
- Immediately check the "incoming folder" in your e-mail account to get your ticket
- The pick-up time you see on our website is a general pick-up time. It is approximate time of getting from the hotel. The Vigo Tours team will inform you of the exact pick-up time of your hotel
- Please make sure to provide us with your hotel room number upon arrival. (whatsapp: +905322659967) This is necessary for us to find you quickly if there is any problem during your pickup from your hotel on the day of the tour
- The balance payment will be made in cash to the tour guide during the tour
- Pick-up and drop-off for tours is not the hotel's reception and lobby, but the main entrance of the hotel. The main entrance gate is the entrance to the hotels from the main road.
in instance of the on-line payment trouble
Please kindly check that you've gotten in all your information appropriately.
If the issue lingers, initially shut the web browser and start the process again. If you still can't complete your purchase procedure, please contact your bank or credit card provider. Do not hesitate to email our customer care team if you have any kind of questions regarding making payment at Vigo Tours.
Pay on arrival or at our Workplace
It is sadly not possible to pay on arrival or at our workplace as Vigo Tours is an online booking platform. The reservation and also payment procedure needs to be completed on our internet site online.
Reimbursements for credit cards can take 3-4 days to be seen in your account. However, some credit card firms might have different handling times. Please call us by means of e-mail if you have any kind of questions concerning refunds. Reimbursements for Paypal are quickly appeared at your account.
Pick up place for all of our daily tours and excursions is always the main gate of the hotel where security check post is. Enjoy your holiday with us!