Why down payment method at Vigo tours?
in order to to protect ourselves and our customers from fraudulent bookings through credit cards We use a deposit payment method for most of our tours. 1- You make deposit payment when you do your booking at our web site and 2- you pay the remaining balance cash to the tour guide on the bus. if you do not have cash on the tour day we'll try to stop by ATM bankomat on the way for you. Balance can be paid in TLira with daily rate.
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If the problem persists, first close the browser and start the process again. If you still can't complete your purchase process, please contact your bank or credit card provider. Feel free to email our customer service team if you have any questions about making a payment on Vigotour.
Pay on arrival or at our Office
It is unfortunately not possible to pay on arrival or at our office as Vigo tours is an online booking platform. The booking and payment process has to be completed on our website online.
Refunds for credit cards can take 3-4 business days to be seen in your account. However, some credit cards companies may have different processing times. Please contact us via email if you have any questions regarding refunds. Refunds for Paypal are instantly appeared at your account.
Pick up place for all of our daily tours and excursions is always the main gate of the hotel where security check post is. Enjoy your holiday with us!